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Built for Hospitality

Your AI
concierge

Voice AI that answers every guest question, in every language, at every touchpoint -- from check-in to checkout. No app downloads. Just scan and talk.

Elevate your guest experience from day one

60%

Fewer front desk calls

24/7

Guest concierge coverage

11+

Languages for global guests

<500ms

Average response time

Guest Touchpoints

QR codes everywhere guests need answers

Place voice-enabled QR codes across your property. Each one connects guests to an AI that knows your hotel inside and out.

Front Desk

Check-in counter

Guest Rooms

Nightstand

Restaurant

Table tents

Spa

Reception area

Pool & Gym

Entry signage

Lobby

Info stands

The Guest Experience

Like having a concierge in every room

Guests scan a QR code with their phone camera, and instantly connect to a voice AI that speaks their language and knows every detail about your property.

Instant answers -- no waiting, no hold music
11 languages for international guests
No app to download. Works from any phone browser
Private and secure. No guest data stored.
Grand Hotel Concierge
What time does the spa close today?
Our spa is open until 9 PM today. The last treatment booking is at 8 PM. Would you like me to tell you about our available treatments?
Yes, what do you recommend?
Our signature deep tissue massage is a guest favorite -- 60 minutes for $120. We also have a couples package available this evening...
Tap to speak or type...
How it works

Live in three steps

Set up your AI concierge in minutes, not months

1Build

Add your hotel knowledge

Enter your property details -- room types, amenities, restaurant hours, spa menu, local recommendations, and policies. Our AI organizes it all into an intelligent knowledge base.

No technical expertise needed. Just fill in the details as if you were briefing a new concierge on their first day.

2Place

Print & place QR codes

Download your unique QR codes and place them at every guest touchpoint -- reception desks, nightstands, restaurant tables, spa entrance, pool area, and elevator lobbies.

Each QR code connects to its own tailored agent, so guests always get context-relevant answers for where they are on your property.

3Monitor

Track & optimize

View every conversation, track which questions guests ask most, and identify service gaps. Use real insights to continuously improve your guest experience.

Full transcripts, performance metrics, and trend analysis -- everything you need to understand and serve your guests better.

Use Cases

Every department, covered

See how voice AI transforms guest service across your entire property

Global hospitality

Every guest, their language

International travelers expect to be understood. Support 11+ languages including English, Spanish, French, German, Italian, Portuguese, Japanese, Korean, and Chinese -- so every guest feels at home.

No more language barriers at your property
FAQs

Frequently Asked Questions

Everything you need to know about Talk FAQ for your hotel or resort.

Getting Started

Features & Capabilities

Security & Privacy

ROI & Results

Still have questions?

Our team specializes in helping hotels deploy voice AI. Let's talk.

support@talkfaq.com
Company

Voice AI experts from Cambridge

Talk FAQ was founded by a team of researchers and engineers from Cambridge University with deep expertise in speech technology, natural language processing, and conversational AI systems.

We built Talk FAQ to bring enterprise-grade voice AI to hospitality -- because every guest deserves instant, accurate answers, and every hotel deserves the technology to deliver them without adding headcount.

Hospitality-first approach

Built specifically for the unique needs of hotels and resorts

Voice-first philosophy

Voice is the most natural way for guests to get information

Guest obsessed

Every feature starts with improving the guest experience

Cambridge, UK

Where speech meets hospitality

Ready to elevate your guest experience?

Join hotels already using voice AI to delight guests, boost reviews, and free up staff for what matters most.